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Requests Follow-up

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Hello, I am the virtual assistant from Sharjah Police, here to help you with inquiries about Sharjah Police services. I will respond to your questions, or you can type "menu" to view the available options.

Use voice commands such as: Help, Payment, Login, Contact Us, Sitemap, New Registration, Question, Driver's License, Search for, Criminal Case Status, Violations, Photo Gallery, Video Gallery, Service Centers, Open Data, Vehicle Ownership Renewal, News.

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Request for telephone communication with the residents

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Service Follow-up

Description

This service allows users to add or remove contact numbers of first-degree relatives

“Service type”

“From government to individuals / From government to the business sector”

“Intended beneficiaries”

“Relatives of inmates – Diplomatic bodies – Legal representatives”

“Requirements for obtaining the service”

“Emirates ID or passport – Marriage certificate (spousal relationship) – Copy of the general power of attorney if communication is through a service agent”

“Scope and limitations of the service”

“- The service is granted to first-degree relatives, except for inmates involved in financial cases, as determined by the discretionary authority.”

Service Fees

None

Estimated Time for Service Completion

As per the established service procedures

Service Delivery Channels

Service Channels

Sharjah Police Website (Government of Sharjah)
Customer Happiness Center

Service Hours

Operating Hours

Online via Sharjah Police Website: 24/7

Steps

Enter the Sharjah Police website

Submit a new application

Enter the required data and attach the documents

Review the application

Attain the service

How can I apply for the service?

“The service can be applied for through the Sharjah Police website or the Customer Happiness Center at the Punitive and Correctional Institution.”

How long does it take to process the service?

4 days work

What are the requirements needed to apply for the service?

Personal identification documents must be attached.

Are there any fees to apply for the service?

“What is the relationship of the applicant?”

“The service is granted to first-degree relatives, excluding inmates involved in financial cases, as determined by the discretionary authority.”

Last Update 3/4/2026

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Contact Us

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FAQ

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What is the legal age for opening a light vehicle driving license file?

I encountered an error while providing the service. What should I do?

Is there a penalty for an abuser who comes forward on his own initiative or with his family for treatment?

Is it possible to file a criminal complaint via online services?

I lost a valuable item at the airport, where can I find it?

General Questions

Can I ask for protection and assistance?

What are the procedures for submitting quotations for Sharjah Police HeadQurters purchases?

What are the documents required for a transaction to recover the value of a vehicle sold at public auction?

My registered phone number is incorrect, how can I update the phone number?

What documents are required for receiving a lost item from the airport?

What is the method of applying for a To Whom It May Concern Certificate (loss)?

I received a message on social media promoting narcotic substances. What should I do?

What are the requirements for opening a driving license file in case residence visa is not issued in the Emirate of Sharjah?

My registered phone number is incorrect, how can I update the phone number?

Validity of Driving license?

Traffic and Licensing

Do I bear any responsibility when providing any information related to the promotion and trade of narcotic substances?

I successfully submitted the application and paid the fees, but I did not receive the result. What should I do?

What is the method of applying for a To Whom It May Concern Certificate (destruction)?

I left my bag in the plane, where can I find it?

I encountered an error while providing the service. What should I do?

What are the documents required for a refund transaction that was collected by mistake, paid twice, or belongs to the previous owner?

The amount was deducted from me but the order was not submitted. What should I do?

If I have a financial restriction (to the Emirate of Sharjah), Can I pay it at Sharjah Airport?

What is the method of applying for a To Whom It May Concern certificate (detention period)?

What are the procedures of issuing Paint and Repair Certificate?

Can I ask for protection and assistance?

The amount was deducted from me but the order was not submitted. What should I do?

What are the procedures of renewing registration of companies and private institutions vehicles?

How can I open a criminal report or file a complaint at Sharjah Airport?

I successfully submitted the application and paid the fees, but I did not receive the result. What should I do?

Police Stations

How much does it cost to purchase vehicle impoundment period?

Anti-Narcotics

Airport Police

What are the available ways of vehicle impoundment?

What is the cost of smart impoundment device installation for Home vehicle impoundment?

Finance

Can the vehicle be impounded in a place other than home?

Is it possible that the vehicle is impounded for a period exceeding 30 days?

When are traffic points erased?

Is there a penalty for allowing children under the age of ten to sit in the front seat of a vehicle?

What is the period of exemption from technical inspection for a new private light vehicle?

What are the documents required for a refund transaction that was collected by mistake, paid twice, or belongs to the previous owner?

Validity of driving license training file?

How can customers’ information be updated, and traffic file added?

You can type the number of your choice from the following list of services:

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Click to talk

Home

Request for telephone communication with the residents

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Request for telephone communication with the residents

Description

“Service type”

“From government to individuals / From government to the business sector”

“Intended beneficiaries”

“Relatives of inmates – Diplomatic bodies – Legal representatives”

“Requirements for obtaining the service”

Service Channels

Sharjah Police Website (Government of Sharjah)
Customer Happiness Center

Operating Hours

Online via Sharjah Police Website: 24/7