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Requests Follow-up

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Hello, I am the virtual assistant from Sharjah Police, here to help you with inquiries about Sharjah Police services. I will respond to your questions, or you can type "menu" to view the available options.

Use voice commands such as: Help, Payment, Login, Contact Us, Sitemap, New Registration, Question, Driver's License, Search for, Criminal Case Status, Violations, Photo Gallery, Video Gallery, Service Centers, Open Data, Vehicle Ownership Renewal, News.

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Injustice

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Service Follow-up

Description

Receiving, studying and processing grievances and job duties of employees

Target groups

Employees only

Service fees

Free

Average service completion time

30 working days

Service delivery channels

Sharjah Police website (Sharjah Government)

Service delivery working hours

7:30 AM - 3:30 PM

Contact

901

Steps

Access the Sharjah Police website.

Click on services.

Click on Police Services.

Click on the job grievance service.

Enter the required address

Is the grievance confidential?

Yes

Do I have to attach documents to file a grievance?

Yes

What are the areas in which grievances can be made?

Mentioned in the choices

How can I file a grievance?

Through the electronic website

Does a grievance affect my employment status?

Can I follow up on the status of the grievance electronically?

Yes

Who is the responsible authority for receiving grievances?

The Internal Audit Office Department, through which the department submits the complaint to the Supreme Committee for Employment Grievances.

Last Update 9/2/2026

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FAQ

Chat with Employee

What is the legal age for opening a light vehicle driving license file?

I encountered an error while providing the service. What should I do?

Is there a penalty for an abuser who comes forward on his own initiative or with his family for treatment?

Is it possible to file a criminal complaint via online services?

I lost a valuable item at the airport, where can I find it?

General Questions

Can I ask for protection and assistance?

What are the procedures for submitting quotations for Sharjah Police HeadQurters purchases?

What are the documents required for a transaction to recover the value of a vehicle sold at public auction?

My registered phone number is incorrect, how can I update the phone number?

What documents are required for receiving a lost item from the airport?

What is the method of applying for a To Whom It May Concern Certificate (loss)?

I received a message on social media promoting narcotic substances. What should I do?

What are the requirements for opening a driving license file in case residence visa is not issued in the Emirate of Sharjah?

My registered phone number is incorrect, how can I update the phone number?

Validity of Driving license?

Traffic and Licensing

Do I bear any responsibility when providing any information related to the promotion and trade of narcotic substances?

I successfully submitted the application and paid the fees, but I did not receive the result. What should I do?

What is the method of applying for a To Whom It May Concern Certificate (destruction)?

I left my bag in the plane, where can I find it?

I encountered an error while providing the service. What should I do?

What are the documents required for a refund transaction that was collected by mistake, paid twice, or belongs to the previous owner?

The amount was deducted from me but the order was not submitted. What should I do?

If I have a financial restriction (to the Emirate of Sharjah), Can I pay it at Sharjah Airport?

What is the method of applying for a To Whom It May Concern certificate (detention period)?

What are the procedures of issuing Paint and Repair Certificate?

Can I ask for protection and assistance?

The amount was deducted from me but the order was not submitted. What should I do?

What are the procedures of renewing registration of companies and private institutions vehicles?

How can I open a criminal report or file a complaint at Sharjah Airport?

I successfully submitted the application and paid the fees, but I did not receive the result. What should I do?

Police Stations

How much does it cost to purchase vehicle impoundment period?

Anti-Narcotics

Airport Police

What are the available ways of vehicle impoundment?

What is the cost of smart impoundment device installation for Home vehicle impoundment?

Finance

Can the vehicle be impounded in a place other than home?

Is it possible that the vehicle is impounded for a period exceeding 30 days?

When are traffic points erased?

Is there a penalty for allowing children under the age of ten to sit in the front seat of a vehicle?

What is the period of exemption from technical inspection for a new private light vehicle?

What are the documents required for a refund transaction that was collected by mistake, paid twice, or belongs to the previous owner?

Validity of driving license training file?

How can customers’ information be updated, and traffic file added?

You can type the number of your choice from the following list of services:

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Injustice

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Injustice

Description

Target groups

Employees only

Service fees

Free

Average service completion time